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Latest posts

5 Best Practices for an Insightful Interview
5 Best Practices for an Insightful InterviewHow do companies implement Customer Experience Research to get the insight they need to[...]
Catching Up With Graduate Of Design Thinking Everyday Workshop
Interview with Erica Shonkwiler, M.B.A., CMP, is a lecturer in the IUPUI's Department of Tourism, Event, and Sport Management at IUPUI. She is the lead instructor of the event management track of courses within the undergraduate program. Her work experience spans a 15-year career with executive team leadership, strategy development, marketing, market research, non-profit management, venue management, and event management.
Patient Journey Mapping is a Path to Better Patient Care
Journey Mapping is an important process Collabo uses to help clients understand their customer experiences. Once clients have a full understanding of how their customer interacts with their service, opportunities arise for growth and innovation.
Change Your Life in 2019
We’re always looking to stay sharp around the Collabo office, from our weekly DBT Thursdays (#designbettertogether), to our Collabo Book Club. So when our beloved visual experience designer asked the rest of us for some “must have” designerly book recommendations, we jumped on it. Read on to see a few of our faves, with a few words as to why we love these books to begin with.
One Intern’s View of How Collabo Walks the Talk
We believe in helping develop the design community in Indianapolis. One of the ways we do this is through internships. Last summer we hired Maria Meschi, a graduate student at the Herron School of Art and Design. She shares her Collabo experience in her own words.
Label Your Data, Not Your People
As strong believers in the process of co-design, we often find ourselves balancing different perspectives, communication styles, and temperaments as we build consensus within groups of people. In service of that goal, we recently dedicated two weeks of our DBT Book Club to exploring three questions: What tactics do we use to better understand ourselves? What about understanding other people? How can we leverage that understanding to help us design better together?
Where to Start with Design Thinking Reads
We’re always looking to stay sharp around the Collabo office, from our weekly DBT Thursdays (#designbettertogether), to our Collabo Book Club. So when our beloved visual experience designer asked the rest of us for some “must have” designerly book recommendations, we jumped on it. Read on to see a few of our faves, with a few words as to why we love these books to begin with.
The Design Thinking Mindset
A mindset is a mental attitude that predetermines a person's responses to and interpretations of situations. In other words, these are mental frames we develop that shape our actions and behaviors. Being that these frames are essential to the way we operate, it seemed appropriate that our first blog post should discuss mindsets. We believe practicing Design Thinking every day starts with cultivating the right mindset… which is actually made up of four distinct mindsets: curiosity, growth, inclusive, and action.

For fellow design nerds...

Academic Papers & Publications 

Position Paper: Defining Design Facilitation: Exploring and Advocating for New, Strategic Leadership Roles for Designers and What These Mean for the Future of Design Education

P Napier, T Wada

Dialectic 1 (1)


2017

A People-Centered Approach to Improving Interprofessional Communication in Health Care

T Wada, P Napier, JB Crain, J LaMothe, S Hendricks, K Stull, J Sweeney, ...

Office of the Vice Chancellor for Research


2016

Design facilitation: training the designer of today

P Napier, T Wada

Proceedings of cumulus conference, Milan, 3-7


2015

Co-designing for healthcare: visual designers as researchers and facilitators

P Napier, T Wada

Visible Language 49 (1/2), 129


2015

Design for Social Change: A Pedagogical Approach to Prepare Students for Human-centered Design Practice

P Napier

Office of the Vice Chancellor for Research


2015

Designing Design Thinking Curriculum: A Framework For Shaping a Participatory, Human-Centered Design Course

P Napier, T Wada

Proceedings of the 3rd International Conference for Design Education …


2015

Designing multi-touch gestures to support emotional expression in IM

A Pirzadeh, HW Wu, R Bharali, BM Kim, T Wada, MS Pfaff

CHI'14 Extended Abstracts on Human Factors in Computing Systems, 2515-2520


2014

My Mirror-A Tool to Support Self-awareness

A Pirzadeh, R Bharali, T Wada

International Conference on Human-Computer Interaction, 671-675


2013

Connecting values: teaching sustainability to communication designers

E Benson, P Napier

Design and Culture 4 (2), 195-214


2012

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