Collabo Stories



where we write


5 Best Practices for an Insightful Interview
5 Best Practices for an Insightful InterviewHow do companies implement Customer Experience Research to get the insight they need to[...]
Catching Up With Graduate Of Design Thinking Everyday Workshop
Customer ResearchErica attended Collabo Creative's Design Thinking Jumpstart program in October of 2018. In an interview with Maria, Erica shares her[...]
Patient Journey Mapping is a Path to Better Patient Care
Patient Journey Mapping is a Path to Better HealthcareYou're up to date on HCAHPS, but do you know what they're[...]
Change Your Life in 2019
Change Your Life 2019We’re always iterating at Collabo Creative, and we’re always looking for more and better ways to work[...]
One Intern’s View of How Collabo Walks the Talk
One Intern's View on How Collabo Walks the TalkWe believe in helping develop the design community in Indianapolis. One of[...]
Label Your Data, Not Your People
Label Your Data, Not Your PeopleAs strong believers in the process of co-design, we often find ourselves balancing different perspectives,[...]

Academic Papers & Publications

Position Paper: Defining Design Facilitation: Exploring and Advocating for New, Strategic Leadership Roles for Designers and What These Mean for the Future of Design Education

P Napier, T Wada

Dialectic 1 (1)


2017

A People-Centered Approach to Improving Interprofessional Communication in Health Care

T Wada, P Napier, JB Crain, J LaMothe, S Hendricks, K Stull, J Sweeney, ...

Office of the Vice Chancellor for Research


2016

Design Facilitation: Training the Designer of Today

P Napier, T Wada

Proceedings of cumulus conference, Milan, 3-7


2015

Co-designing for Healthcare: Visual Designers as Researchers and Facilitators

P Napier, T Wada

Visible Language 49 (1/2), 129


2015

Design for Social Change: A Pedagogical Approach to Prepare Students for Human-centered Design Practice

P Napier

Office of the Vice Chancellor for Research


2015

Designing Design Thinking Curriculum: A Framework For Shaping a Participatory, Human-Centered Design Course

P Napier, T Wada

Proceedings of the 3rd International Conference for Design Education …


2015

Designing Multi-Touch Gestures to Support Emotional Expression in IM

A Pirzadeh, HW Wu, R Bharali, BM Kim, T Wada, MS Pfaff

CHI'14 Extended Abstracts on Human Factors in Computing Systems, 2515-2520


2014

My Mirror-A Tool to Support Self-Awareness

A Pirzadeh, R Bharali, T Wada

International Conference on Human-Computer Interaction, 671-675


2013

Connecting Values: Teaching Sustainability to Communication Designers

E Benson, P Napier

Design and Culture 4 (2), 195-214


2012


about us

Collabo partners with service-conscious companies who desire to create exemplary customer experiences and grow loyalty from the outside in. We help companies  understand their customers’ journeys, identify key areas of opportunity, and build capabilities to bring customer-centric innovation practices in house. If you are charged with making a shift happen in your organization then we might be for you!

let's talk!

Have a project in mind? Reach out to us anytime! We'd love to hear from you.

Collabo Creative

1510 North Meridian St.

Indianapolis, IN 46202


hello@collabocreative.com

(317) 721-9055